Corporate Blog

Employee Wellbeing: Why Mental Health Must Be a Workplace Priority

Written by SmartPA | Apr 1, 2025 9:20:40 AM

April marks Stress Awareness Month, making it the perfect time to address a growing workplace crisis: mental health.

Stress, anxiety, and burnout are reaching record highs, and businesses can no longer afford to ignore the issue.

The numbers speak for themselves. According to PwC, one in ten workers is actively considering leaving their job due to mental health struggles. Among younger employees, the figures are even more alarming—42% of 18-24-year-olds have already quit a job for mental health reasons, and 58% believe their employer could have done more to support them.

If organisations fail to act, they risk losing valuable talent, seeing productivity plummet, and damaging their reputation. The message is clear: prioritising mental health isn’t just the right thing to do—it’s a business necessity.

 

Why Mental Health at Work Matters

Mental health isn’t just a personal issue; it has direct consequences for businesses. Poor mental health is one of the leading causes of long-term sickness, with stress, anxiety, and burnout keeping employees out of work for extended periods.

In fact, one in five workers needed time off last year due to stress-related mental health struggles—a figure that remains unchanged from the previous year.

Ignoring mental health leads to:

  • Higher absenteeism and presenteeism (where employees show up but are mentally checked out)
  • Increased staff turnover and difficulties in attracting top talent
  • Lower performance, creativity, and job satisfaction

On the other hand, companies that genuinely invest in employee wellbeing see measurable benefits. A workforce that feels supported is not just happier—it’s more engaged, productive, and resilient.

 

5 Ways Businesses Can Step Up 

A strong mental health strategy requires more than a generic Employee Assistance Programme. It needs leadership buy-in, cultural change, and real action. Here’s how businesses can make a difference:

1. Foster a culture of Openness

Many employees still hesitate to speak up about mental health due to stigma. Leaders should normalise these conversations, share their own experiences where appropriate, and create an environment where employees feel safe to talk about their struggles.

Encouraging open discussions can help reduce the fear of judgement and foster a more supportive workplace.

2. Train Managers to Recognise and Support Mental Health Issues

Managers are on the front lines when it comes to employee wellbeing. Equip them with the training to spot early warning signs, provide support, and direct employees to available resources. A well-trained leadership team can make a significant difference in preventing issues from escalating.

Regular one-on-one check-ins between managers and employees also help to catch issues early. These conversations should focus on overall wellbeing, not just performance, and create a space where employees feel heard and supported.

3. Prioritise Work-Life Balance

Long hours, unrealistic workloads, and lack of flexibility are major stressors that contribute to burnout. Businesses should champion:

  • Flexible working arrangements
  • Reasonable and sustainable deadlines
  • Encouraging employees to take breaks and log off at their contracted time

When employees have a healthier work-life balance, they are more engaged and perform better.

4. Invest in Mental Health Resources

Support shouldn’t just be available—it should be visible, accessible, and actively encouraged. Businesses should provide:

  • Employee Assistance Programs (EAPs) with mental health support
  • Access to counselling and mental health first aiders
  • Wellness programs focusing on stress management, mindfulness, and physical health

More importantly, leaders should actively promote these resources to ensure employees feel comfortable using them.

5. Create Workspaces That Support Mental Health

The physical environment has a big impact on mental wellbeing. Offices should incorporate:

  • Natural light and open spaces
  • Quiet zones for focus and relaxation
  • Areas for movement, such as standing desks or wellness zones

Small changes in the workplace can make a big difference in reducing stress and improving overall wellbeing.

 

 

The Business Case for Mental Health Investment

Investing in mental health isn’t just ethical—it’s financially smart. Research shows that for every £1 spent on mental health interventions, businesses see an average return of £4.70 in increased productivity.

The cost of ignoring mental health is staggering: poor mental health costs UK employers £51bn per year due to sick leave, disengagement, and high turnover. Companies that fail to take action will face long-term consequences—not just in lost revenue, but in diminished innovation and reputational harm.

Additionally, businesses that actively support mental health see:

  • Higher employee engagement and motivation
  • Increased job satisfaction and lower attrition rates
  • A more positive workplace culture that attracts top talent

 

Final Thoughts

Prioritising mental health in the workplace isn’t just a trend—it’s a necessity. Employees are the heart of any organisation, and their wellbeing directly impacts performance, retention, and overall success.

This Stress Awareness Month, let’s go beyond conversations and take real action. Businesses that invest in mental health won’t just build a happier workforce—they’ll create a more sustainable, resilient, and successful future.

 

About SmartPA

SmartPA leads the transformation of admin and business support services through technology and education, while our mission is to unleash potential by supporting young people and women to become business role models for future generations. Powered by a global team of passionate and accredited SmartPAs, we accelerate the success of over 5,000 businesses worldwide, delivering impactful outsourced support that allows organisations to focus on what they do best. With a Centre of Excellence in the UK, near shore hubs in South Africa and Uganda, and an offshore hub in Malaysia, we are dedicated to making a difference.

Find out more

Click here to find out more about how partnering with SmartPA can help your organisation improve profitability and resilience by outsourcing non-core business support or administration services to SmartPA. Alternatively, contact us directly to discuss your requirements.