Legal Industry | SmartPA

Tailored support for the legal industry

The legal industry is heavily regulated and therefore requires a robust amount of paperwork, regardless of where you sit in the chain. Our SmartPAs can support with confidential case files, diary management and court liaisons, to leave you free to focus on the job in hand. We understand that an individual’s details need to be managed confidentially and all our SmartPAs are GDPR compliant and can
advise on best practice.

We can handle all calls during business hours and support your organisation to maintain a personal touch while being as tech-savvy and streamlined as possible, allowing you to put your clients’ needs first.

Comprehensive Phone Support

Our SmartPAs provide 9am-5pm call-handling coverage and manage all bookings and enquiries.

Document Production and Distribution

Transcription for all required meetings and minute-taking support.

Supplier Management

Liaising with insurance companies and other suppliers where necessary, as well as providing social media support to boost your digital presence.

Diary and Email Management

Proactively manages your calendar to track all legal activities including hearings, court filings and court appearances. Your SmartPA will also be the first point of contact for all email correspondence and will schedule activities accordingly.

Data Compliance

Support with digitizing any physical files that need inputting to your online system and managing your electronic filing system, including creating electronic folders for individual cases and filing corresponding documentation accurately.

Marketing

As well as providing social media support to boost your digital presence, our SmartPAs can handle e-blasts via Mailchimp, Campaign Monitor or similar system. Proactively organise and oversee all events management, including data capture and a personalised follow-up.

Admin Support for the Legal Industry