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Healthcare Industry

We partnered with a major company in the healthcare sector, enabling them to introduce efficiencies and costs savings by changing the way their executive team receives PA support.

Our client, in partnership with the NHS and local authorities, provides high quality care for more than a million people each year.

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The Challenge

Following a restructure, our client wanted to enact efficiencies in the bank of personal assistants servicing its executive team. It aimed to significantly reduce overall costs while maintaining the same level of dedicated service that supported its delivery at the highest level of management.

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The Solution

SmartPA’s solution was to create an Executive Support team, utilising our fully accredited and highly skilled virtual assistants.

The Outcome

 

  • With four SmartPAs working together remotely, we ensure that our client’s CEO and senior colleagues receive the dedicated and effective help they need across areas such as diary management, secretarial support, minute-taking and logistical assistance for company board meetings.

  • We achieved full technological integration with our client’s system, with the highest online security and confidentiality built into our partnership, plus a true alignment of our values.

  • Our clients no longer need to absorb the high costs of directly employing several full-time staff. By using SmartPA, they now receive 100 per cent productivity, underpinning their growth and profitability

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