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Monday, December 21, 2020

How much does bad customer service cost your business?

Are you losing customers? Although there have been various studies into the effect of poor customer service on businesses, the results do vary...

Monday, December 21, 2020

101 Excel hacks you need to learn

Keyboard Shortcuts for Excel We're going to start our list off with a few super simple keyboard shortcuts. There's a lot of keyboard wizardry that...

Monday, December 21, 2020

Businesses must adapt or die to the post-Covid possibilities

“Change,” observed the Ancient Greek philosopher Heraclitus, “is the only constant in life.” Quite what someone reported to have died in 475BC...

Monday, December 14, 2020

Top 10 Admin Challenges Facing Charities

Read on to see some of the top challenges they face while trying to make a difference: 1. Donations For those charities that are still...

Monday, December 14, 2020

How To Survive Lockdown Half Term

Embrace the Opportunity Coronavirus has generated a whole new world of remote working, virtual assistants and video calls. Parenting, similarly,...

Monday, December 14, 2020

SmartPA Welcomes A New Business Development Director!

Women are making inroads in business, around the world. At SmartPA, we are committed to supporting and empowering women in business. We have...

Monday, December 14, 2020

How Does Admin Impact Business Productivity?

The challenge to generate revenue while remaining profitable is the biggest challenge that businesses face. It is no wonder why the standard...

Monday, December 7, 2020

Business Tips from your Favourite Christmas Films

Maintain your levels of service Christmas is an incredibly busy time for many businesses. Although most of us want to start winding down as the...

Tuesday, December 1, 2020

SmartPA People: Sam Chater

Name: Sam Chater Job: Client Support Executive in SmartPA Call Handling Team Which means I ... support clients every day with admin and telephony...

Tuesday, December 1, 2020

Outsourcing vs. In-House

It’s the age-old question: outsource your to-do list or keep it in house? Ok, so it’s actually a pretty new question … as it’s only relatively...

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