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Edinburgh based BPO company SmartPA appoints Stuart Wallace as Chief Operating Officer

Edinburgh based BPO company SmartPA appoints Stuart Wallace as Chief Operating Officer

SmartPA has appointed Stuart Wallace, a former senior partner with global accounting and advisory firm PwC, as its Chief Operating Officer (COO). The appointment underlines the commitment of the admin-as-a-service BPO business to grow its operation globally.


Stuart, who recently stepped down as Executive Chair at Prydis, the accounting and wealth management firm, will be responsible for setting operational strategy to drive performance and empower SmartPA to further execute its strategic vision, values and growth plans.


Speaking on his new appointment, Stuart said

“I’m eager to get started in the new role and am really looking forward to helping SmartPA’s talented and experienced team continue our growth into new and exciting markets. It’s impossible not to be enthused by the passion of the team for accelerating the success of our clients and delivering on our company’s outstanding commitment to help women and young people around the globe to build meaningful, sustainable careers. I'm also determined to help the business deliver on its game changing technology plans.”


CEO Andrew Wright said:

“We’re absolutely delighted to have appointed Stuart as COO as part of our commitment to strengthen our executive team and board. He comes with extensive experience across multiple areas of business and excels in leading organisations and teams to deliver excellence to clients while driving sustainable growth.”


SmartPA founder Sarra Bejaoui added:

"It’s a real coup for SmartPA to have brought Stuart on board. His wealth of experience and wisdom makes him a tremendous addition to the executive team. I’m really looking forward to collaborating with Stuart to drive our client experience and strategic growth.


About SmartPA

SmartPA is a pioneer of remote, admin-as-a-service BPO provision, providing individual SmartPAs, multi-skilled cross-functional teams, and full lift and drop admin process outsourcing. Working with more than 5000 businesses of all sizes worldwide, SmartPA draws on a network of fully accredited SmartPAs across the globe, with a Centre of Excellence based in the UK, near shore hubs in South Africa and Uganda, and an offshore hub in Malaysia.

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