CRM Management
Enhance productivity and improve customer service
An effective CRM system ensures your contacts and data become valuable assets for your organisation.
SmartPA will revolutionise your business by ensuring your CRM works for you, with a security that’s fully locked down.
By letting our world-class experts professionally run your Customer Relationship Management system, you’ll reap the benefits – every single day.
Supported Systems
Be smart with your customers
Briefing
Whether you’re a sole trader, SME or large enterprise, or a public sector organisation, we all accumulate customer information.
Planning
We work closely with you to identify the best approach for your CRM management, providing you with a dedicated back office processing team.
Delivery
Our service is fully scalable and flexible – and you only pay for what you need.
At SmartPA, we have wide experience of small and large-scale CRM management projects, deploying leading platforms including Hubspot, Salesforce, Pipedrive and Microsoft Dynamics.
An effective CRM system ensures your contacts and data become valuable assets for your organisation.
By maximising the benefits of your database, you’ll be even more empowered to plan ahead. Sharp segmentation leads to more targeted marketing. Information at your fingertips expands opportunities. And you can collaborate easily with colleagues, no matter where you’re based.
Smart Sales
Build a picture of your customers and your audience, segmenting each customer profile to deliver effective messaging and responses.
Smart Data
Whatever your Customer Relations Management software, let us work with you to ensure GDPR compliance and as well as keeping your records up to date.
Smart Insights
Better information means better forecasting and decisions. Design the products or services your customers require and learn from their feedback.