Admin Support for the Property Industry

Tailored support for your property business

In the property industry, customer demands can be ever-changing and in some cases, urgent. Therefore, confident and proactive support is crucial to ensure happy customers and speedy resolutions. With the rental market booming and the increasing calls for an on-demand service for holiday rentals, bespoke support has never been more important.

Whether it’s coordinating cleaning schedules, managing an Airbnb account or general maintenance, we operate an hours-based package model so you can fill those hours with whichever tasks will be the most useful to you and your business. Many of our SmartPAs have years of experience in the property industry which you and your business can benefit from, no matter what your model and goals are.

Smart Clients

From individuals right through to large corporations, our virtual assistants provide a flexible solution for your administrative tasks.

Smart Thinking

All of our packages and services are fully bespoke - we tailor the perfect package for you.

Smart Service

Great service means everything to us. Our mission is to enhance their brand and support sustained improvement – every single step of the way.

Document Production

Creating proposals and tenders and managing the completion and submission of safety certificates and documents.

Rental or Holiday Lets

Coordination of cleaning schedules, posting online adverts (e.g on Zoopla or AirBnB) and organising property viewings.

Maintenance Support

Managing general maintenance schedules and any emergency suppliers necessary.

Database Management

Supplier management, newsletter creation and customer profiling.

Review Strategy

Managing testimonials requests and reviews via Trustpilot, AirBnB and social media, to name a few.

General Support

Engaging new customers and liaising with current tenants and clients.