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SmartPA Blog

Sunday, September 3, 2023

Edinburgh based BPO company SmartPA appoints Stuart Wallace as Chief Operating Officer

SmartPA has appointedStuart Wallace, a former senior partner with global accounting and advisory firm PwC, as its Chief Operating Officer (COO). The...

Sunday, September 3, 2023

5 Tips For Creating A Customer Centric Culture

Should youreallytell your sales teamnotto sell? In her latest blog, Sarra explains how customer centricity was at the heart of SmartPA’s...

Sunday, September 3, 2023

Catch-up with Brooke Scott, our Senior Client Success Executive

This time last yearwe spoke to a new member of the SmartPA team, New Zealander Brooke Scott, and asked her about her first impressions in her...

Sunday, September 3, 2023

Reinventing the world of admin

I came across a quote inan articlerecently that really caught my eye. “Admin”, it said, is “the foundation that allows the real work to happen”....

Sunday, September 3, 2023

Stuart Wallace joins board of SmartPA as Non-Executive Director

SmartPA has appointed Stuart Wallace, a former senior partner with global accounting and advisory firm PwC, as a Non-Executive Director. The...

Sunday, September 3, 2023

SmartPA People - Meet Hilary McTurk, Business Development Manager

Our people are our greatest asset. In this blog series, we feature one-on-one interviews with individuals from our global team. Get to know us...

Sunday, September 3, 2023

Why hire a Virtual Assistant from SmartPA? The top 10 benefits:

Our virtual assistants offer aflexible alternativeto hiring a full-time PA. They support businesses as part ofan agreed monthly package,...

Sunday, September 3, 2023

SmartPA People - Meet Youssef Bejaoui, our Head of COE:

Our people are our greatest asset. In this blog series, we feature one-on-one interviews with individuals from our global team. Get to know us...

Sunday, September 3, 2023

Manage your energy, not your time

As I write this, the countdown to Christmas and New Year is just weeks away. Of course, as leaders and business owners, it can be a frantic and...

Sunday, September 3, 2023

4 insights on what it takes to be a 'modern leader'

“The world needs more female role models in decision making roles who are comfortable in bringing their natural feminine strengths to the role and to...

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