Our people are our greatest asset. In this blog series, we feature one-on-one interviews with individuals from our global team. Get to know us and our people...
Meet Bianca Solomon, a Business Support Executive based in Johannesburg, South Africa.
Bianca worked in the legal sector for six years as a Legal Secretary and Family Law Mediator, bringing her drive and skillset to SmartPA! Outside of work, she loves spending time with family and friends, while enjoying horse-riding or keeping active.
What attracted you to working for SmartPA?
"I joined SmartPA as I really wanted to build a career for myself and after researching SmartPA and understanding their values, this was a team I definitely had to be a part of. I look forward to growing myself and building a career I can truly be proud of."
Tell us about the training and support you have received from SmartPA.
"The thing I love most about SmartPA is the unity as a team! This company really does care about the well-being of their employees and there is never a question too big or too small. There is always a helping hand and this really is a team that makes the dream work, in turn helping to provide the best possible service for our clients."
How has SmartPA helped you grow as an admin professional and as a person, and what are your plans for the future?
"My in-depth knowledge of the importance and impact of an administration role has grown substantially. I have learned about many different types of industries and how each one operates, building strong client relationships and providing exceptional service across a variety of sectors. My plans for the future is to continue growing within the SmartPA brand!!!"
Give us a favourite example of how you have helped a customer.
"Myself and a colleague work simultaneously together on a client and have built such a strong trusting working relationship with them that they have increased the tasks being delegated, increasing their account requirements and thanked us for all our hard work by treating us to a lovely spa day."
What’s the best thing about working for SmartPA?
"Being valued. SmartPA really acknowledges and rewards their employees, no job is too big or too small. It is a breath of fresh air truly being valued within a company."
If you had to recommend SmartPA to your friends, what would you say?
"It’s definitely a company anyone would want to be a part of, the working and customer centric culture, environment and management team is simply the best. You always feel supported, you always have something to learn and you are truly appreciated within your role. There is also so many opportunities to grow."
How SmartPA can support
From individual virtual assistants to multi-skilled virtual teams, no matter the size of your business, objective or challenge, SmartPA has the perfect solution to help your business increase efficiency, drive productivity, and maximise profitability.
Find out how SmartPA can support you here.