Testimonials

Read reviews from current clients

From start-ups to large organisations, SmartPA has proved invaluable to companies of all sizes.

Regardless of the tasks we carry out, we always focus on a return on your investment looking at where you spend time in your business and how that time can be best utilised to grow and scale your brand.

Proudly Supporting: Platinum Wave Franchising

We recently caught up with one of our clients, Platinum Wave Franchising to discuss how SmartPA has transformed their business by supporting them with administrative and business support services.

It's been a pleasure to support Platinum Wave Franchising over the past 4 years, supporting them with:

  • Call answering
  • Email management
  • CRM management
  • Personal support for their CEO
  • Customer management
  • Diary management

Proudly Supporting: WhyAye

We asked one of our clients, WhyAye, 5 burning questions about how delegating tasks to SmartPA has benefited their business. Our SmartPA, Nige, supports WhyAye with:

  • Recruitment, onboarding and induction
  • Diary and email management
  • Co-ordination of meetings, agendas and minutes
  • Business continuity
  • Marketing and social media
  • Email marketing
  • Event management
Jane Mcdowall

"They are there when I need them"

What I love about SmartPA is not only their reliability but that they are there when I need them and not when I don’t, keeping my overheads down and allowing me to focus on my workload rather than someone else’s.

Jane McDowall, Teviot Creative

Testimonial Merlin

"SmartPA is as good as they get"

SmartPA helped us transform our business from me, the kitchen table and a laptop to the leading supplier of Advanced Drilling Engineering Services to the Oil and Gas industry, with 34 personnel, multi-million pound business with 550% growth over the last 4 years, at consistent margin and two Queens Award for Enterprise. SmartPA is as good as they get.

Ian Hutchinson, Director, Merlin ERD

Case Studies

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Horizonally

Horizonally, founded by Kieran Smith—a seasoned professional with over 20 years of experience in the hotel, hospitality, and tourism industries working with top-tier luxury brands—specialises in curating bespoke, exclusive, and unforgettable travel experiences for both business and leisure clients.

“The amount of headspace that has been freed up for me is immeasurable—it’s clear how beneficial SmartPA has been, as my increased revenue directly correlates with my PA’s activity.”

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University of East Anglia (UEA)

Founded in 1963 and now hosting over 17,000 students, UEA consistently ranks among the UK's top 30 universities, excelling in research and interdisciplinary teaching.
 
Facing funding cuts and the need for efficient administrative support, UEA turned to SmartPA.

What our clients are saying

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