Read reviews from current clients
From start-ups to large organisations, SmartPA has proved invaluable to companies of all sizes.
Regardless of the tasks we carry out, we always focus on a return on your investment looking at where you spend time in your business and how that time can be best utilised to grow and scale your brand.
Proudly Supporting: Platinum Wave Franchising
We recently caught up with one of our clients, Platinum Wave Franchising to discuss how SmartPA has transformed their business by supporting them with administrative and business support services.
It's been a pleasure to support Platinum Wave Franchising over the past 4 years, supporting them with:
- Call answering
- Email management
- CRM management
- Personal support for their CEO
- Customer management
- Diary management
Proudly Supporting: WhyAye
We asked one of our clients, WhyAye, 5 burning questions about how delegating tasks to SmartPA has benefited their business. Our SmartPA, Nige, supports WhyAye with:
- Recruitment, onboarding and induction
- Diary and email management
- Co-ordination of meetings, agendas and minutes
- Business continuity
- Marketing and social media
- Email marketing
- Event management
"They are there when I need them"
What I love about SmartPA is not only their reliability but that they are there when I need them and not when I don’t, keeping my overheads down and allowing me to focus on my workload rather than someone else’s.
Jane McDowall, Teviot Creative
"SmartPA is as good as they get"
SmartPA helped us transform our business from me, the kitchen table and a laptop to the leading supplier of Advanced Drilling Engineering Services to the Oil and Gas industry, with 34 personnel, multi-million pound business with 550% growth over the last 4 years, at consistent margin and two Queens Award for Enterprise. SmartPA is as good as they get.
Ian Hutchinson, Director, Merlin ERD
Belgrade Theatre, a well-established cultural institution that aspires “to entertain, inspire and unleash the creativity in communities”, found itself in a challenging position following a period of leadership changes and organisational upheaval. Seeking to rebuild administrative efficiency in the aftermath of these transitions, Belgrade Theatre opted for SmartPA services.
At Resonate, a team of 7 shareholders used to handle all of their own admin tasks, consuming a significant amount of their time. They required a solution to alleviate this burden, allowing their key staff to focus on core aspects of the business.
"This solution has proved to have streamlined our administrative tasks, freeing up valuable time for our key staff to focus on core business activities."
SmartPA was brought in so Cultivate could focus on geographical expansion, further developing the community side of the business and growing the internal team.
"Cultivate are now a fully grant funded organisation and compared to 12 months ago are in a much better position due to SmartPA’s impact. The company has succeeded in deliverables and projects and now have full accreditation."
skindoc is established as a leading online dermatologist, working to help their clients across the UK, with a convenient online dermatology consultation and treatment service.
Since using SmartPA’s services, skindoc’s revenue has tripled, and they have now been acquired by a multimillion-dollar Norwegian private healthcare provider Dr. Dropin.
ITV Studios is a creator, producer and distributor of world-leading programmes that required support on a project basis. SmartPA successfully transferred assets between portals and improved how their assets appeared on the website, also improving the sequence of how content appeared on itvstudios.com.
Right at Home
Once Right at Home identified the need to seek admin support, they considered different options, both in-house and externally, and eventually opted to trial our SmartPA.
The flexibility, scalability, and value that SmartPA provided allowed the relationship to transition from temporary to permanent.
DART Talent & Executive Search
DART Talent & Executive Search is a talent acquisition boutique who were in need of a solution to free up their time from the admin heavy side of their roles, so that they could focus on client relationships and research process.
Struggling to be accessible and reactive to their clients on a 24/7 basis, PH247 required expert support.
With SmartPA’s global presence, PH247 are able to operate 24/7, answering every call and deal with enquires immediately, allowing them to then focus on industry growth.
High Score Arcade
With a growth period underway, High Score Arcade found that they needed significant support within their business, whilst keeping costs down and productivity high. SmartPA provides a wide variety of support across both call handling and business services.
Following a growth period, Cox London found that they needed support in various areas of their business and they wanted to keep costs low and productivity high. The aim was to gain support across the business with specialist knowledge, dedicated team members and a strong working relationship.
Total Oil & Gas
SmartPA's solution was to mobilise a dedicated virtual reception service with some on-site support maintained at their headquarters in Paris, with experts carefully selected from our talent pool with an emphasis on skillset and experience from the oil, gas and energy sectors.