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virtual assistant package

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SmartPA: One off jobs to full enterprise support from over 350 personal assistants.

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Amazing results for amazing clients

University Of Edinburgh
Total
BBC
Krispy Kreme Doughnuts
Trustworthy Support

Here’s exactly what your virtual assistant will do for you


They’ll manage your email inbox, sort, prioritise, and reply accordingly. Schedule and manage appointments including follow-up, travel arrangements and expense tracking. Produce documents, valuable reports, presentations and spreadsheets tailored to your needs.

They'll act just like they are part of your team, following the same procedures and processes that you use.

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Matching Your Virtual PA

The perfect virtual assistant for you and your business, guaranteed


We’ll carefully match you with a virtual assistant based on the experience, skills, and personality traits you need. So you’ll get an assistant who’s just right for you.

If you need a team of assistants, we’ll give you one point of contact who will manage your entire team, we handle the busy work so you can focus on the important work.

As soon as your match is made, your virtual assistant will be ready to start helping you immediately. You can delegate tasks via email, phone or video chat without leaving the office.

  • Skill Match
  • Team Support Available
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Tasks we can help with

Delegate specific tasks or full administrative functions to our expert virtual assistants and maximise your productivity.
Email & Inbox

No need to trail through your inbox. Daily, weekly and monthly agendas and emails flagged for your attention means you never miss an email again.

Transcription & Typing

We make it easy to outsource tasks on a project-by-project basis. Delegate your typing and transcription tasks to SmartPA and have confidence in our standards.

Data Entry

Our assistants make even large-scale projects quick and easy by transforming information into assets. And with GDPR compliance and full data security as standard, our inputs will transform your output.

CRM Support

It’s your business. So it’s essential your data is processed onto your own back-end platform, whether it’s Excel or your CRM software. Our experienced team can do it all.

Document Production

Whether it's for a Powerpoint presentation, a legal document or a procedures manual, trust that your documents will be delivered on time and to the highest standard.

Back-Office Support

Opportunities with outsourcing your back office tasks include; answer calls when you're busy, provide diary and email management, and also securely manage and transfer your files.

Travel Management

The average business traveller spends 108 hours a year on travel-related admin. Instead of doing it yourself, let SmartPA handle your flights, trains, accommodation, insurance and any extras to make your business trip smooth sailing.

Complete flexibility

Scale your plan up and down as you go

Taken on a big client this month and need extra support? Feel secure with SmartPA, we’re always ready if you need to scale your support up or down. Land bigger clients and grow your business, all without the need for additional admin stress or employees.

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YOUR SMART VIRTUAL PA POD

More than just a virtual assistant, meet your new team.


With SmartPA you get more than just an assistant, you get the entire team behind them. We call this our POD structure, each team has a team leader and 5 assistants working with them. Our shared knowledge allows us to do almost anything, and we can be available when you need us.

  • Smart POD Team
  • Unmatched Availability
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How it works

1. Consultation

Schedule a call with our solutions team and let us uncover your requirements and explore options.

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2. Build

We work with you to architect and mobilise the perfect agile solution for your business today and into the future.

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3. Grow

Extend your support at any time and access a team that can handle your business needs, no matter the size or complexity of the project.

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Testimonials

What customers are saying

Trustpilot
Trusted by
Krispy Kreme Doughnuts
University Of Edinburgh
BBC 3
To
Quite simply SmartPA make my life easier...

“Quite simply Carol and Fraser Whittle at SmartPA make my life easier, no task too small or too large. We catch up on calls regularly and work flexibly with the hours of support paid for each month. They are professional and always available, they have quickly become an essential support to help keep me organised and contactable.”

by Matt Dykes
Admin Support
The benefits of SmartPA have exceeded expectations

“Working with Tracy and Fay has saved me a lot of time and hassle. They have filled me with confidence at each step that my company’s payroll is in good hands and being dealt with by experts in the field (which I most certainly am not). Leaving me time and energy to do what I do best!"

by Sarah Harley
SME Payroll
Very much enjoyed working with Natasha…

“Very much enjoyed working with Natasha Ojo. She's been handling our project management and she's great. Whilst I was away I asked her if I could direct client requests to her and she handled them brilliantly and I got some great feedback about her which was lovely to hear and reassuring. I couldn't give her enough credit.”

by Eoin
Enterprise
Case Study

How we support Krispy Kreme


Krispy Kreme hired a new Chief Operating Officer (COO) and soon realised he needed a PA immediately.

The organisation had used SmartPA services in the past, so reached out for short-term support whilst they advertised and interviewed for an in-house PA. Support was initially supposed to be for three months at 10 hours per week.

After realising the value of a SmartPA, Krispy Kreme's hours quickly increased to 155 hours per month on an ongoing basis.

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