Frequently asked questions
What is a SmartPA?
How do I get started with support?
Are your business support packages fixed or flexible?
Systems and security
How do I track the work my SmartPA is doing?
What about Compliance, Security and Confidentiality?
Do I need to supply equipment?
What systems do SmartPA use?
Contact with service support
Is there one point of contact?
Can my SmartPA be local to me?
What if I don't use all of my hours?
If I want a dedicated SmartPA, can I speak to them before I make a decision?
Can my SmartPA time be used for something non-work related?
What if my SmartPA is out of office?
How is my SmartPA allocated to me?
What hours do you operate?
How can I contact my SmartPA?