SmartPA Blog

Fatigue Perhaps the most deadly enemy of productivity is fatigue. Tired employees will never be able to give 100 percent to the job in hand, no...

Life after Covid lurks (hopefully) on the horizon. Office spaces remain largely shut or limited. Videoconferencing suites set up in spare rooms...

Technology is a great tool and there are a never-ending array of new methods to improve efficiency. For example, video conferencing tools such as...

1. Changing employees Say goodbye to the nightmare of your HR team. Employee turnover headaches and hours spent training new starts. With an...

1. Phone That first phone contact can be make or break. Customers want to speak to someone who is knowledgeable, proactive and cares about their...

1. You will reduce your staff turnover and increase loyalty It has been found that a flexible workforce has a direct impact on the both staff...

Admin is crucial to businesses and has to be done with 100% accuracy. It can often be difficult for these businesses to find the time to ensure...

Virtual assistants run their own business from home, support their own clients and are their own boss, it all sounds like the dream package. What...

Who needs a telephone answering service? Literally any business who deals with people. Hospitality - to manage bookings, beauty - to take...