SmartPA Blog

As working from home becomes the new norm – especially in these difficult and uncertain times – it may feel like a far from normal set up for many...

Over-estimate travel time Scheduling in travel time before and after meetings which are due to take place off-site is a staple tactic of diary...

The Vocal 38% of what your customers and clients pay attention to is vocal, or what they hear. Now this doesn’t mean the words you say, it’s how...

As it turned out, the radical redrawing of the office environment enforced by coronavirus didn’t instantly deliver the work-life balance which...

When you're a business owner, admin work can be the last thing that you want to do. Chances are that you have other things that you would rather...

What is Outsourcing Done Right? To bring an external provider into your company or organisation presents a grand leap of faith. Trust is at the...

1. The modern workplace Now, more than ever, leaders must make sure that they are demonstrating a positive workplace culture to keep employees...

Effective communication starts with listening Before we get to the practical tools and methods that can aid effective communication, simply,...

Companies recruit for all sorts of reasons. You may be enjoying a period of growth, you may be replacing an old team mate or perhaps you’ve got a...